Lam
Hyka Therapeutics
Intake Form
Role
•
Product Thinking
•
Interaction Design
•
Visual Design
Platform
•
Desktop
•
Tablet
Target User
•
Clinicians
•
Patients
About
Hyka Therapeutics focuses on bridging the gap between clinicians, patients and emerging treatments.

My goal was to design an intake form that streamlines the onboarding process in order to increase accessibility of emerging treatments.
Role
•
Product Thinking
•
Interaction Design
Platform
•
Desktop
•
Tablet
Target User
Music Producers (Beginner to Intermediate)
About
Surface Music Kit (SMK) is a music production app that makes creating music more intuitive for beginner musicians.

My goal was to design the quantization feature so that it would be more quick and intuitive to use when producing music.
Patients need a clear and quick digital way to complete intake forms provided by clinicians.
People don’t remember what meds they took for depression over what period of time.
TMS Lab Clinician
For someone to believe in it [TMS], they need to take a leap of faith.
TMS Lab Clinician
Current Intake Forms
Patients have to complete a 13 page paper intake form and email it to the clinician.
~
25
%
Loss in Revenue
Due to friction from the current patient intake form.
To reduce friction, my  goal was to streamline patient onboarding through an online intake form experience.
Business Goals
1
Medical History Recall
Provide a list of antidepressants on the intake form for patients.
2
Clarity & Brevity
Condense content required by insurance companies and clinicians to highlight patient-relevant information.
3
TMS Treatment Efficacy
Educate patients on the process and benefits of TMS.
Design Focus
1
Secure
Onboarding process that is secure, easy to follow through and with CTAs that are simple to perform.
2
Flexible
Customizable intake form process for clinicians to use for different treatments.
3
Educational
Increase patient literacy on treatment background, elegibility, side effects and procedure.
Explorations
Does not scale well with more patients. Not effective use of white space on the right side.
Does not scale well with more patients. Screen feels cluttered.
Does not scale well with more patients. It is not clear that the top section is scrollable.
Clinicians are more familiar with list format. CTA’s are clear on the right side.
Working closely with Hyka’s Chief Medical Officer and Producer Designers, I created a customizable intake form process for the clinician side and patient side.
Dashboard
The intake form dashboard allows the clinician to quickly see and respond to forms that have been completed by potential patients.

Information Architecture
An intake form section is added for clinicians to create new intake forms and keep track of pending forms.
Pending Forms
The pending form page displays the list of intake forms waiting to be completed by patients.

Clinicians can choose to follow up or cancel invitations to patients.
Templates
Clinicians can build their own intake forms for patients to complete.

This allows the process to be streamlined and scalable for emerging treatment practitioners and more complex hospital systems.
1
The left navigation panel allows the clinician to add high level sections to customize the intake form.
2
The right panel displays a section’s content components of an added section for the clinician to populate.
Templates
PHQ-9 Form
1
Clinician Side
The clinician can view what the patient health questionnaire will include in the intake form.
2
Patient Side
Each PHQ-9 question is presented in a card layout for the patient to answer one at a time.
Clinician Side
Patient Side
Templates
PHQ-9 Form
Clinician Side. The clinician can view what the patient health questionnaire will include in the intake form.
Patient Side. Each PHQ-9 question is presented in a card layout for the patient to answer one at a time.
Templates
Medical History
1
Clinician Side
The clinician can add insurance requirements, exclusion criteria, and suggested medications to better assess the patient’s medical history.
2
Patient Side
The patient can fill in their medical history one section at a time.
Clinician Side
Patient Side
Templates
Medical History
Clinician Side. The clinician can add insurance requirements, exclusion criteria, and suggested medications to better assess the patient’s medical history.
Patient Side. The patient can fill in their medical history one section at a time.
Templates
Intake Information
1
Clinician Side
The clinician can select what information they’d like to request from the patient.
2
Patient Side
The patient is presented with clear and specific CTA’s in order to provide the necessary intake information.
Clinician Side
Patient Side
Templates
Intake Information
Clinician Side. The clinician can select what information they’d like to request from the patient.
Patient Side. The patient is presented with clear and specific CTA’s in order to provide the necessary intake information.
Templates
Treatment Information
1
Clinician Side
The clinician can add images and content about the treatment without worrying about the layout.
2
Patient Side
The patient can learn more about the treatment one section at a time.
Clinician Side
Patient Side
Templates
Treatment Information
Clinician Side. The clinician can add images and content about the treatment without worrying about the layout.
Patient Side. The patient can learn more about the treatment one section at a time.
Templates
Patient Preparation
1
Clinician Side
The clinician can add images and content about patient preparation without worrying about the layout.
2
Patient Side
The patient can read about how to prepare for the treatment one section at a time.
Clinician Side
Patient Side
Templates
Patient Preparation
Clinician Side. The clinician can add images and content about patient preparation without worrying about the layout.
Patient Side. The patient can read about how to prepare for the treatment one section at a time.
Templates
Consent Form
1
Clinician Side
The clinician can customize the consent form with their own requirements.
2
Patient Side
The patient can review the consent and sign digitally by entering their full name.
Clinician Side
Patient Side
Templates
Consent Form
Clinician Side. The clinician can customize the consent form with their own requirements.
Patient Side. The patient can review the consent and sign digitally by entering their full name.
Success Metrics
1
Templates
Clinicians have created at least one intake form.
2
Completed Forms
Increase in intake forms completed by patients.
Next Steps
1
Treatment Libraries
Add libraries for each emergign treatment clinic that clinicians can use to create their intake form.
2
Ghost Text
Display ghost text in text fields to offer clinicians the option to autofill components based on default library content.
Happy to connect!